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Consumer guides

Consumer complaint and credit-report guides

Use these guides when you need to request records, dispute errors, or mail a complaint packet with supporting documents. Some of these workflows let you answer questions online first and generate the official PDF automatically instead of filling it out by hand.

Published Mar 30, 2026 • Updated Mar 31, 2026

How it works

Step 1

Fill out form

Complete the guided fields online.

Step 2

Preview PDF

Review the generated PDF before mailing.

Step 3

Mail

We print and mail it via USPS.

Common situations

  • Requesting your annual credit report by mail
  • Filing a consumer complaint with a state attorney general
  • Disputing credit-report errors with a paper trail
  • Appealing a denied card dispute with organized exhibits
  • Responding to a debt collector with a structured validation packet

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Ready to send it?

Start with a guided workflow when one fits your problem, or upload a finished PDF and mail it online. Start a debt validation packet Build a card dispute packet Start dispute packets Mail my consumer packet