PostalForm
Step 1 of 9California Attorney General · PIU 2 · Rev. 04/2021

PIU 2 Customer-Assembly Preparation Kit

This workflow helps you prepare the California Attorney General consumer complaint form and evidence packet for the complainant’s final review. PostalForm prepares the official form and delivers the unsigned preparation kit only to your verified address. PostalForm does not file, serve, or submit it. Review the complaint and disclosure choices, hand-sign and date the truth and consent statement, add copies rather than originals of supporting records, and mail the final packet to the current California Attorney General Public Inquiry Unit address yourself.

Prepare PIU 2 for your own final assembly and submission

PostalForm prepares and prints an unsigned customer-assembly kit and sends it only to your verified address. You perform final assembly and submission.

Preparation and delivery record only — not proof of filing or agency receipt
Current step
Your contact information
First name, Last name, and Mailing address
This step
12 fields · 6 required

PostalForm is not affiliated with California Attorney General.

Step 1

Your contact information

How the Attorney General's office can reach you about this complaint.

6 required

Street address or P.O. Box. The Attorney General's office mails responses here.

Your California county, if you live in California.

Is your mailing address outside the U.S.?

Often the fastest way for the Public Inquiry Unit to follow up.

Need more context?

The form is ready to fill now. If you want supporting instructions, mailing notes, or source links, they are below.

Important details+

Answer the guided questions and PostalForm prepares the official form, leaves signature areas blank, adds a customer instruction cover, and sends the packet only to your verified address. Nothing is filed or submitted for you. Review the complaint and disclosure choices, hand-sign and date the truth and consent statement, add copies rather than originals of supporting records, and mail the final packet to the current California Attorney General Public Inquiry Unit address yourself.

What you need+
  • Your mailing address, phone numbers, and email address
  • Business or corporation name and contact details
  • Transaction date, payment method, and amounts if money changed hands
  • Complaint narrative and the resolution you consider fair
  • Copies of receipts, contracts, or correspondence (never originals)
  • Consent answers, signature, and date
  • Hand-sign the printed form after the preparation kit is delivered
  • Supporting documents (optional) — Attach copies of receipts, contracts, invoices, advertisements, correspondence, screenshots, or other records that support the complaint. Do not mail originals.
Form summary+

This workflow helps you prepare the California Attorney General consumer complaint form and evidence packet for the complainant’s final review. PostalForm prepares the official form and delivers the unsigned preparation kit only to your verified address. PostalForm does not file, serve, or submit it. Review the complaint and disclosure choices, hand-sign and date the truth and consent statement, add copies rather than originals of supporting records, and mail the final packet to the current California Attorney General Public Inquiry Unit address yourself.

How it works+
  1. Answer the guided questions and review the prepared form information.
  2. PostalForm prints the official form with signature areas left blank and sends the customer-assembly kit only to your verified address.
  3. After delivery, follow the cover instructions, hand-sign where required, and add every original, certified record, payment, witness, certification, companion form, or other physical item.
  4. Verify the current deadline and destination, then personally complete final submission through the official channel.
Where it gets mailed+

PostalForm mails the unsigned preparation kit to you. You complete the signatures, physical enclosures, and final submission yourself.

Packet order+
  • Customer assembly instruction cover (remove and keep before final submission)
  • Prepared unsigned form (signature and reserved third-party fields blank)
  • Printed reference attachments
Common mistakes+
  • Mailing original receipts or contracts instead of copies.
  • Leaving the truth and consent statements unanswered before signing.
  • Omitting the business address or transaction details needed to identify the dispute.
  • Failing to explain what outcome you consider fair.
  • Including a Social Security or bank account number — the Attorney General's complaint guidance says not to include confidential personal information.
FAQs+
Who receives this complaint packet?

It is mailed to the Public Inquiry Unit, Office of the Attorney General, P.O. Box 944255, Sacramento, CA 94244-2550 — the address printed on the official PIU 2 form.

Can I file a California consumer complaint online instead?

Yes. The Attorney General's website (oag.ca.gov) has an official online complaint form. This workflow prepares an unsigned paper kit that comes to you for final review, hand-signing, evidence assembly, and submission.

Will the Attorney General act as my personal lawyer?

No. The office states it cannot give private legal advice or represent individual consumers. It reviews complaints, may contact the business, and may refer the matter to a more appropriate agency.

Should I attach receipts or contracts?

Yes — copies only. The official form asks for copies of supporting documents such as correspondence, contracts, invoices, and receipts, and says not to send originals.

What happens after I mail the complaint?

The Public Inquiry Unit reviews it. Depending on the issue, the office may contact the business, share the complaint with it (if you consent on the form), refer you to another agency, or use the complaint to spot patterns for enforcement. There is no guaranteed outcome or fixed timeline.

Sources+
Related+
Last verified+

Last California Attorney General verification: July 12, 2026