Indiana Attorney General consumer complaint form guide

• You can complete the complaint in a guided online version first instead of typing into the official PDF manually.
• Supporting documents matter. Receipts, contracts, ads, and correspondence help the reviewer understand the dispute faster.
• The official form specifically says not to include Social Security numbers in the complaint packet.
• A mailed packet can help when you want a clear copy of everything you submitted.

This form is a fit when:

• You are an Indiana consumer reporting a business practice problem.
• You want to organize the complaint and attachments in one printable packet.
• You want a physical mailing record of what was sent.
• You need to describe a longer timeline than a short web form would comfortably hold.

This guide is informational only and not legal advice.

Instead of downloading the complaint PDF, typing into it, saving it, and then figuring out mailing separately, you can:

1. Enter the complaint details in PostalForm's online workflow.
2. Attach the supporting records you want to reference.
3. Review the generated complaint PDF.
4. Submit the packet for printing and mailing in the same flow.

That keeps the "fill out the form" and "mail the form" steps in one place.

Prepare these items first:

• Your name, address, phone number, and email
• The business or individual you are complaining about
• Transaction dates, amounts, and payment method
• A short narrative of what happened
• The result you are asking for
• Copies of receipts, invoices, contracts, advertisements, emails, and letters

Use copies rather than originals whenever possible.

1. Enter your contact details and the business details in the online workflow.
2. Answer the yes/no questions without leaving blanks.
3. Write a short complaint narrative that is factual and chronological.
4. Review the generated PDF and attach supporting documents in the same order they are mentioned in your narrative.
5. Sign and date the complaint before it is mailed.

If you have a lot of evidence, consider adding a one-page timeline at the front of the packet.

The official PDF directs mailed complaints to the Consumer Protection Division at:

302 W. Washington Street
Indianapolis, IN 46204

Indiana's FAQ page says the office generally sends a copy of the complaint to the business within about 30 business days. Keep a copy of your packet so you can follow up with the same facts and dates later if needed.

• Including a Social Security number in the complaint or attachments
• Mailing without receipts, contracts, or correspondence
• Leaving required questions blank
• Sending originals you may need later
• Writing a long narrative without dates, amounts, or names

• Indiana Attorney General printable consumer complaint form
• Indiana Attorney General consumer complaint FAQ