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Medicare appeal guide

CMS-20031 transfer of appeal rights guide

CMS-20031 is the Medicare form used when a beneficiary transfers appeal rights for one specific item or service to the provider or supplier that furnished it. PostalForm lets you complete the form in a guided online workflow, generate the finished PDF automatically, and keep the transfer paperwork organized with the rest of the appeal packet.

Published Mar 31, 2026

How it works

Step 1

Fill out form

Complete the guided fields online.

Step 2

Preview PDF

Review the generated PDF before mailing.

Step 3

Mail

We print and mail it via USPS.

Key takeaways

  • CMS-20031 applies to one listed item or service, not every Medicare claim you have.
  • The transfer is made to the provider or supplier that furnished the item or service.
  • Both the beneficiary and the provider or supplier need to sign the form.
  • PostalForm can generate the finished PDF from an online workflow so you do not have to edit the form by hand.

When to use CMS-20031

Use CMS-20031 when:

  • Medicare denied payment for a specific item or service.
  • The provider or supplier wants to pursue the appeal directly.
  • You want to transfer the appeal rights for that one item or service to that provider or supplier.

This is different from a general representative or helper relationship. CMS-20031 is specifically about transferring appeal rights for the listed item or service.

How CMS-20031 differs from CMS-20027

CMS-20027 is the standard redetermination request form for a first-level Medicare appeal. CMS-20031 is narrower. It authorizes the provider or supplier to take over the appeal rights for the specific item or service identified in the form.

In practical terms:

  • Use CMS-20027 when the beneficiary is pursuing the appeal directly.
  • Use CMS-20031 when the provider or supplier is the one who will continue the appeal for that item or service.

Why the online workflow is easier

The manual route usually means downloading the PDF, typing into it, saving it, and then trying to keep it organized with the rest of the appeal paperwork. A cleaner flow is:

  1. Complete the transfer details in PostalForm's online workflow.
  2. Let PostalForm generate the completed CMS-20031 PDF.
  3. Review the transfer form alongside the related appeal documents.
  4. Keep the packet organized for mailing with the underlying Medicare appeal materials.

That is especially helpful when the appeal already includes notices, denial letters, or medical records.

What to gather before filling the form

Prepare these details first:

  • Beneficiary name and Medicare number
  • Phone number and mailing address
  • The exact item or service connected to the appeal
  • Provider or supplier name and contact details
  • Signature dates for both the beneficiary and the provider or supplier

If the form is being prepared alongside a denial or appeal notice, keep that notice nearby so the item or service description stays consistent.

How to complete CMS-20031 cleanly

  1. Enter the beneficiary identifying details exactly as they appear on Medicare materials.
  2. Describe the item or service precisely enough that the transfer is clearly tied to the correct appeal.
  3. Enter the provider or supplier details carefully so the acceptance section matches the furnishing provider.
  4. Review the generated PDF before collecting signatures.
  5. Make sure both signature sections are completed and dated.

If the provider or supplier is handling the appeal, keep the transfer form with the same claim file so it is not separated from the denial documentation.

What the transfer means

The CMS form explains that the transfer applies only to the listed item or service. It also explains that if the provider or supplier accepts the appeal rights, they generally cannot charge the patient for that item or service except for deductible or coinsurance amounts, unless the transfer is later canceled or an Advance Beneficiary Notice changes the situation.

Because those consequences matter, it is worth reviewing the completed PDF carefully before signing.

Common mistakes

  • Treating the transfer like a blanket authorization for all future claims
  • Using a vague item-or-service description
  • Leaving out one of the two required signatures
  • Separating the transfer form from the related appeal paperwork
  • Assuming CMS-20031 replaces the underlying appeal form rather than supporting it

Sources

FAQs

Does CMS-20031 apply to all of my Medicare claims?
No. The transfer applies only to the specific item or service identified in the form.
Who can receive the appeal rights?
The transfer is to the provider or supplier that furnished the item or service.
Can I cancel the transfer later?
Yes. The CMS form states the transfer can be canceled later in writing.
Do I still need the underlying appeal materials?
Yes. CMS-20031 supports the appeal relationship for that item or service; it does not replace the underlying Medicare appeal paperwork.

Ready to send it?

Complete CMS-20031 in the online workflow, review the PDF, and keep the transfer form organized with the appeal packet for the specific item or service.