---
title: PostalForm mailing limits and provider routing
description: PostalForm chooses an eligible print-mail route from the destination, sender, document page count, print mode, mailing service and enabled providers. These are the application's configured route limits, not a guarantee that every provider is available for every address. Validate the actual order before relying on a maximum.
seotitle: "PostalForm mailing limits: pages, sheets and Certified Mail routing"
seo-description: Understand PostalForm document limits, address-page counting, Certified Mail route eligibility, postcard requirements and how to validate the actual mailing.
group: resources
indexable: true
nav: false
schema: webpage
eyebrow: Mailing specifications
published: 2026-10-15
updated: 2026-10-15
path: /mailing-limits
---
# PostalForm mailing limits and provider routing

PostalForm chooses an eligible print-mail route from the destination, sender, document page count, print mode, mailing service and enabled providers. These are the application's configured route limits, not a guarantee that every provider is available for every address. Validate the actual order before relying on a maximum.

## How many pages can PostalForm mail?
PostalForm checks the document against the selected provider and mailing service before checkout. The configured general routes include up to 199 single-sided or 398 double-sided document pages, but Certified Mail and international routes have separate limits. The generated address page, physical sheet count and final quote must be considered separately.

## Document pages, printed pages and physical sheets
- **Document pages** are the pages in the submitted or generated document. Routing limits below use this count.
- **Billable pages** include the address page when the selected route adds one. A one-page document can therefore have two billable pages.
- **Physical sheets** depend on printing mode and how the provider inserts the address sheet. Duplex does not make a separate cover sheet disappear.
- For First-Class letters, a one-page document normally adds an address page. Lob duplex letters use a separate cover sheet; other routes may place the document on its reverse. Use the [canonical pricing matrix](/pricing) for examples.
- USPS First-Class, Certified Mail and Return Receipt are distinct choices. Return Receipt is an optional proof service; it does not increase the route's document capacity.

## Configured U.S. document limits
| Route      | General single-sided limit | General double-sided limit | Certified Mail limit                              | Scope                                                                                    |
| ---------- | -------------------------- | -------------------------- | ------------------------------------------------- | ---------------------------------------------------------------------------------------- |
| Lob        | 59 document pages          | 118 document pages         | 59 single-sided / 118 double-sided                | Eligible U.S. First-Class letters                                                        |
| PostGrid   | 199 document pages         | 398 document pages         | 6 single-sided / 12 double-sided                  | Separate Certified limits apply                                                          |
| Click2Mail | 99 document pages          | 198 document pages         | No general consumer Certified route promised here | Eligible Priority / Rush Express mail; product availability depends on the checkout path |

The claim that a Certified letter exceeding Lob's limit automatically switches to PostGrid's 199/398-page capacity is incorrect. Those are PostGrid's general limits; its configured Certified capacity is lower. If no eligible route supports the chosen document and service, validation rejects the combination. Do not split a legal packet or change a required mailing method merely to bypass a limit.

Provider-specific enterprise or Projects products can have different supported services. Use that product's API and quote rather than transferring a limit or capability from another PostalForm checkout path.

## International mail and postcards
| Capability                  | Main constraint                                                                                | Reference                                               |
| --------------------------- | ---------------------------------------------------------------------------------------------- | ------------------------------------------------------- |
| International document mail | Supported destination, return address, local format, file size and country-specific page limit | [International mailing](/delivery-times)                |
| PinGen Fast                 | Offered only for eligible destinations and documents                                           | [Delivery options](/delivery-times)                     |
| Postcard PDF                | Exactly two pages with the selected bleed canvas                                               | [Postcard PDF specifications](/postcard-pdf-guidelines) |
| International Lob postcard  | `4x6` size and U.S. return address                                                             | [Postcards](/postcards)                                 |
| Workflow form API           | Published single-mailpiece form, active required fields and attachment limits                  | [Machine form schemas](/developers/forms)               |

Do not apply the general maximum to every international destination. PinGen page limits vary by country and its PDF size limit is 8 MB. The browser's 100 MB upload ceiling does not override a smaller provider limit.

## Validate before quoting or paying
For a browser order, upload or generate the document and inspect its preview, addresses, available mailing services and total. For an agent, call `POST /api/machine/orders/validate` or `POST /api/machine/mpp/orders/validate` using the complete proposed order. A successful validation checks the proposed input; it does not pay for or send mail.

Use the returned errors to fix the document or select an authorized alternative. After payment, retain the order ID for status retrieval. A provider handoff or postal acceptance event is not proof of delivery.


## Resources
- [Canonical pricing matrix](/pricing)
- [Pricing calculator and live validation example](/pricing-calculator)
- [Machine order payloads](/agents)
- [Postcard capabilities](/postcards)
- [Machine form schemas](/developers/forms)
